On behalf of the staff and management, I would like to welcome you to The Homestead Suites. We offer the following information to assure that they stay of all guests is as restful and enjoyable as possible.

Front Desk

To reach the Front Desk, dial “0” using your room phone. Front Desk hours are 8:00 AM to 9:00 PM.

Room Emergencies - After Hours

From 9:00 PM to 8:00 AM use your room phone to dial extension “178”

Check-Out Time is 11:00 AM

Whenever possible, we will try to accommodate late check-out requests. As you prepare to leave, please check to make sure all of your personal items have been packed.

Homestead Suites is not responsible for any items left behind.

Telephone Calls

To place an outgoing phone call, press 8 + 1 + (area code) + number.  You may receive telephone calls before and after our front desk hours. Please give your friends and family members your suite number. Have them dial (920) 868-3748 and follow the directions once the auto attendant answers.

Smoke-Free

Homestead Suites is a smoke-free facility. No smoking is permitted in the suites, but you can smoke outside on your patio as long as you have the patio door and windows shut. If you cannot assist us in keeping our facility at the standard we expect, you will be responsible for the cleaning fee of $295, the extra cleaning and laundry costs to make the unit smoke-free again.

Free Wi-Fi

Free wireless Internet service is provided throughout our property. No password is required. Please inform the Front Desk if you have trouble obtaining / keeping your connection. Sorry but The Homestead Suites is not able to offer Technical, Hardware, or Software support.

Wake-Up Calls

Wake-up calls can be set from your room. Follow the prompts on your room phone.

Room Maintenance

Dial “0” from your room phone for assistance during Front Desk hours 8:00 AM to 9:00 PM. After hours, dial extention “178” (for emergencies only, please.)

Housekeeping

The Homestead Suites does NOT provide daily housekeeping services. All rooms are cleaned and sanititzed prior to your arrival and upon your departure.

If you need clean towels, extra blankets, pillows, or amenities during your stay, please call the Front Desk between the hours of 8:00 AM and 12:00 Noon. The items will be bagged and placed outside your door. You may then place used towels in the bag and set it in the hallway by 3:00 PM along with any bagged trash to be picked up by our staff.

Hallways are Quiet Areas

All hallways are considered Quiet areas. For the mutual consideration and safety of all our guests, we ask that ALL GUESTS refrain from running in the hallways.

Lost & Found

Lost & Found items will be held by the management for 30 days, after which time they may be donated to a local charity if unclaimed.

Lost Key Charge

A $5.00 fee will be assessed for each lost or non-returned room key.

Vending Machines

Beverage, Ice, and Snack machines are located on the first floor of each wing.

Exercise Room

Hours are 9:00 AM to 9:00 PM daily for guests 18 and older. Guest keycard required.

Guest Laundry Facility

Hours are 8:00 AM to 9:00 PM. Located on the first floor near the lobby. Coin-operated washer and dryer.

Gift Shop

Hours are 8:00 AM to 9:00 PM. Located on the first floor near the lobby.

Suites with Whirlpool Tubs - Hours

With respect for all our guests, we ask that you refrain from using the whirlpool after 11:00 PM and before 9:00 AM. For mechanical reasons, please do not use bubble bath or floating candles in the whirlpool.

Pool Policies
  • Wisconsin state law requires that children 16 years and younger must be accompanied and supervised by an adult.
  • Glass items are strictly prohibited in the pool areas.
  • Disposable diapers must be removed from infants BEFORE entering the pool areas.
  • Pool towels are provided.
Indoor Pool, Whirlpool, Sauna & Game Room

Open May – October 9:00 AM to 10:00 PM, November – April 9:00 AM to 9:00 PM.

Outdoor Pool & Whirlpool

Outdoor pools are open daily May 15 to September 15 from 9:00 AM to 9:00 PM. We ask our guests to be considerate and return any pool towels to the indoor pool area.

Recycling is Required

Recycling is required in the state of Wisconsin. Paper and carboard recycling should be piled next to the mixed (glass, plastic, aluminum) recycling container located in the cabinet next to or under the kitchen sink.

Should you have any questions, comments or concerns, please contact the Front Desk. We look forward to making this and all your stays with us most pleasant. Thank you for choosing The Homestead Suites.

Paul Woerfel,
Owner